Custom software, web & mobile app development — Bengaluru, India
Telecom & Technology

Field Service Management Software for Telecom & Technology Businesses

Technology service businesses live and die by uptime and response time. We build software for installation crews, network engineers and IT field technicians — tickets, SLAs, site records, materials and customer communication — integrated with the tools you already use.

Modules

What your telecom & technology software can include

Site & Network Records

Locations, routes, equipment, configurations and photos for every customer site.

SLA & Uptime Tracking

Response and resolution timers with escalations and SLA reports per customer.

Job Scheduling & Dispatch

Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.

Technician Mobile App

Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.

AMC & Contract Management

Contracts auto-create preventive visits and remind you before renewals are due.

WhatsApp Updates & Customer Portal

Customers book, track and receive service reports on WhatsApp or a self-service portal.

Process

From first call to go-live

Discover

Free consultation to understand your process, goals and budget.

Plan & Design

Scope document, fixed quote, wireframes and clickable prototype.

Build

Agile sprints with a demo every two weeks — you see progress early.

Launch

Testing, data migration, training and go-live support.

Support & Grow

Warranty, monthly support plans and new features as you grow.

FAQ

Frequently asked questions

Can tickets be created automatically from monitoring alerts?

Where your monitoring tool or NMS provides an API or email alerts, tickets can be created and assigned automatically.

Can engineers record configurations and photos at the site?

Yes. The mobile app captures configuration details, serial numbers, test results and photos against the site record.

Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.

Let's build software for your telecom & technology business

Tell us about your process or idea. You'll get a free consultation and a clear, fixed quote — no obligation.

  • Free consultation
  • Prototype before you commit
  • Fixed, itemised quote
  • You own the software

Get a free quote

We reply within one working day. Your details are never shared.