Custom software, web & mobile app development — Bengaluru, India
Specialized Equipment

Field Service Management Software for Specialized Equipment Businesses

Specialised equipment needs specialised service: trained technicians, genuine spares, statutory inspections and fast breakdown response. We build service management software and technician apps tailored to the equipment you install and maintain.

Modules

What your specialized equipment software can include

Equipment-Specific Checklists

Custom checklists and readings per equipment type, enforced in the technician app.

Breakdown SLA & Escalation

Breakdown calls tracked against SLA with automatic escalation to supervisors.

Job Scheduling & Dispatch

Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.

Technician Mobile App

Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.

AMC & Contract Management

Contracts auto-create preventive visits and remind you before renewals are due.

WhatsApp Updates & Customer Portal

Customers book, track and receive service reports on WhatsApp or a self-service portal.

Process

From first call to go-live

Discover

Free consultation to understand your process, goals and budget.

Plan & Design

Scope document, fixed quote, wireframes and clickable prototype.

Build

Agile sprints with a demo every two weeks — you see progress early.

Launch

Testing, data migration, training and go-live support.

Support & Grow

Warranty, monthly support plans and new features as you grow.

FAQ

Frequently asked questions

Can we manage manufacturer warranty claims?

Yes. Track warranty status per unit, log failed parts and generate claim documents for the manufacturer.

Can customers see their equipment and service history?

Yes. A customer portal or app lists each unit with its service history, reports and upcoming visits.

Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.

Let's build software for your specialized equipment business

Tell us about your process or idea. You'll get a free consultation and a clear, fixed quote — no obligation.

  • Free consultation
  • Prototype before you commit
  • Fixed, itemised quote
  • You own the software

Get a free quote

We reply within one working day. Your details are never shared.