Vending Machines Field Service Management Software & Technician App
Custom software for vending machine operators and service providers — manage refilling routes, cash/upi collection and more from one web app, with a mobile app for your team in the field.
Software that understands Vending Machines
Vending machine operators and service providers have a workflow generic software doesn't understand. We design every screen, checklist and report around the equipment you handle and the jobs you do — then build it as a secure web app for your office and a mobile app for your team.
Jobs we help you manage
- Refilling routes
- Cash/UPI collection
- Cleaning
- Repairs
Equipment & assets tracked
- Beverage vending machines
- Snack vending
- Coffee machines
- Water vending
- Smart kiosks
Also included
- Equipment-Specific Checklists
- Breakdown SLA & Escalation
- Job scheduling & dispatch
- Quotes, GST invoices & payments
- Dashboards & MIS reports
Problems we solve for Vending Machines
Sound familiar? These are the issues we hear most from vending machine operators and service providers.
Refill route planning
Routes don't consider stock levels.
Collection reconciliation
Cash and sales reconciliation errors.
Machine downtime
Faulty machines lose sales.
Vending Machines software modules
Industry-specific features plus the proven core every service business needs — pick what you need.
Stock-Based Refill Routes
Plan refills based on machine stock and sales.
Collection Reconciliation
Match cash/UPI collections with sales data.
Machine Fault Tickets
Faults reported by operators or telemetry.
Job Scheduling & Dispatch
Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.
Technician Mobile App
Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.
AMC & Contract Management
Contracts auto-create preventive visits and remind you before renewals are due.
WhatsApp Updates & Customer Portal
Customers book, track and receive service reports on WhatsApp or a self-service portal.
Inventory & Spare Parts
Warehouse and van stock, auto-deducted from jobs, with reorder alerts.
Quotes, Invoices & Payments
GST quotations and invoices from completed jobs, UPI payment links and outstanding tracking.
Web app for the office
For owners, coordinators and managers — accessible from any browser.
- Live dashboard of open jobs, SLAs and renewals
- Customer, site and beverage vending machines register
- Contracts, quotations and GST invoicing
- Reports by technician, customer and job type
Mobile app for the field
Android and iOS app for your team, with offline mode.
- Today's jobs with navigation and GPS check-in
- Refilling routes checklists, readings and photos
- Parts used, customer e-signature and feedback
- Works offline — syncs automatically
How we build it
Field Service Management Software
Custom FSM software and technician apps for service, AMC, installation and maintenance businesses.
Learn moreCustom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreBusiness Process Automation
Eliminate manual work — approvals, reports, reminders and data entry on autopilot.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Vending Machines software — FAQs
Can refill routes be planned on machine stock?
Yes. Using telemetry or refill data, the system plans routes for machines that need refilling.
How much does vending machines software cost?
It depends on the modules, apps and integrations you need. After a free consultation we give you a fixed, itemised quote — and you own the software, with no per-user licence fees for what we build.
Can we manage manufacturer warranty claims?
Yes. Track warranty status per unit, log failed parts and generate claim documents for the manufacturer.
Can customers see their equipment and service history?
Yes. A customer portal or app lists each unit with its service history, reports and upcoming visits.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
Elevator & Escalator
Passenger lifts, Goods lifts, Escalators and more.
Automatic Doors
Sliding doors, Swing door operators, Rolling shutters and more.
Commercial Kitchen Equipment
Cooking ranges, Combi ovens, Dishwashers and more.
Laundry Equipment
Washer extractors, Tumble dryers, Flatwork ironers and more.
Refrigeration Equipment
Cold rooms, Deep freezers, Visi-coolers and more.
Fuel Pumps
Fuel dispensers, Underground tanks, Automation systems and more.
Get custom software for your Vending Machines business
Tell us how your team works today. We'll suggest the right modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software