Machine Tools Field Service Management Software & Technician App
Custom software for CNC and machine tool dealers and service providers — manage installation & alignment, geometric accuracy checks and more from one web app, with a mobile app for your team in the field.
Software that understands Machine Tools
CNC and machine tool dealers and service providers have a workflow generic software doesn't understand. We design every screen, checklist and report around the equipment you handle and the jobs you do — then build it as a secure web app for your office and a mobile app for your team.
Jobs we help you manage
- Installation & alignment
- Geometric accuracy checks
- Spindle repairs
- Retrofits
Equipment & assets tracked
- CNC lathes
- Machining centres
- Grinding machines
- EDM & wire-cut
- Press brakes
Also included
- Machine History & Service Log
- Preventive Maintenance by Hours
- Job scheduling & dispatch
- Quotes, GST invoices & payments
- Dashboards & MIS reports
Problems we solve for Machine Tools
Sound familiar? These are the issues we hear most from CNC and machine tool dealers and service providers.
Accuracy records
Alignment and accuracy results aren't stored.
Alarm troubleshooting
Repeated CNC alarms solved from scratch every time.
Spindle repair tracking
High-value spindle repairs lack status visibility.
Machine Tools software modules
Industry-specific features plus the proven core every service business needs — pick what you need.
Accuracy & Alignment Reports
Laser and ballbar test results stored per machine.
CNC Alarm Knowledge Base
Alarm codes with proven fixes searchable by engineers.
Spindle Repair Workflow
Track spindle repairs from receipt to testing and dispatch.
Job Scheduling & Dispatch
Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.
Technician Mobile App
Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.
AMC & Contract Management
Contracts auto-create preventive visits and remind you before renewals are due.
WhatsApp Updates & Customer Portal
Customers book, track and receive service reports on WhatsApp or a self-service portal.
Inventory & Spare Parts
Warehouse and van stock, auto-deducted from jobs, with reorder alerts.
Quotes, Invoices & Payments
GST quotations and invoices from completed jobs, UPI payment links and outstanding tracking.
Web app for the office
For owners, coordinators and managers — accessible from any browser.
- Live dashboard of open jobs, SLAs and renewals
- Customer, site and cnc lathes register
- Contracts, quotations and GST invoicing
- Reports by technician, customer and job type
Mobile app for the field
Android and iOS app for your team, with offline mode.
- Today's jobs with navigation and GPS check-in
- Installation & alignment checklists, readings and photos
- Parts used, customer e-signature and feedback
- Works offline — syncs automatically
How we build it
Field Service Management Software
Custom FSM software and technician apps for service, AMC, installation and maintenance businesses.
Learn moreManufacturing Software Development
Production planning, shop-floor tracking, inventory and quality software for factories.
Learn moreCustom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Machine Tools software — FAQs
Can engineers search past solutions for CNC alarms?
Yes. Every resolved ticket builds a searchable knowledge base of alarm codes and fixes by machine model.
How much does machine tools software cost?
It depends on the modules, apps and integrations you need. After a free consultation we give you a fixed, itemised quote — and you own the software, with no per-user licence fees for what we build.
Can you connect machines or PLCs to the software?
Where machines expose data (Modbus, OPC-UA, MQTT or exports), we can capture running hours, counts and alarms to trigger maintenance automatically.
Can customers raise breakdown calls themselves?
Yes, through a customer portal, mobile app or WhatsApp — scanning the QR code on the machine pre-fills the machine details.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
Manufacturing & Engineering SMEs
Production planning, job cards, inventory and quality for small factories.
Industrial Equipment
Process equipment, Utilities equipment, Test rigs and more.
Industrial Machinery
Production machines, Special purpose machines, Presses and more.
Industrial Automation
Control panels, PLCs & HMIs, VFDs & drives and more.
Robotics
Industrial robots, Cobots, Robotic welding cells and more.
Pumps & Motors
Centrifugal pumps, Submersible pumps, Electric motors and more.
Get custom software for your Machine Tools business
Tell us how your team works today. We'll suggest the right modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software