Industrial Machinery Field Service Management Software & Technician App
Custom software for machinery OEMs and machinery service companies — manage erection & commissioning, operator training and more from one web app, with a mobile app for your team in the field.
Software that understands Industrial Machinery
Machinery OEMs and machinery service companies have a workflow generic software doesn't understand. We design every screen, checklist and report around the equipment you handle and the jobs you do — then build it as a secure web app for your office and a mobile app for your team.
Jobs we help you manage
- Erection & commissioning
- Operator training
- Preventive maintenance
- Breakdown service
Equipment & assets tracked
- Production machines
- Special purpose machines
- Presses
- Mixers & extruders
- Assembly lines
Also included
- Machine History & Service Log
- Preventive Maintenance by Hours
- Job scheduling & dispatch
- Quotes, GST invoices & payments
- Dashboards & MIS reports
Problems we solve for Industrial Machinery
Sound familiar? These are the issues we hear most from machinery OEMs and machinery service companies.
Commissioning reports on paper
Installation and trial reports are slow to compile.
Remote troubleshooting
Engineers travel for issues that could be diagnosed remotely.
Warranty disputes
Unclear records of misuse vs defects.
Industrial Machinery software modules
Industry-specific features plus the proven core every service business needs — pick what you need.
Commissioning Checklists
Erection, trial run and handover reports captured on site.
Remote Diagnosis Tickets
Video, photos and error codes collected before deciding on a visit.
Warranty Evidence Log
Operating conditions and defect evidence recorded per breakdown.
Job Scheduling & Dispatch
Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.
Technician Mobile App
Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.
AMC & Contract Management
Contracts auto-create preventive visits and remind you before renewals are due.
WhatsApp Updates & Customer Portal
Customers book, track and receive service reports on WhatsApp or a self-service portal.
Inventory & Spare Parts
Warehouse and van stock, auto-deducted from jobs, with reorder alerts.
Quotes, Invoices & Payments
GST quotations and invoices from completed jobs, UPI payment links and outstanding tracking.
Web app for the office
For owners, coordinators and managers — accessible from any browser.
- Live dashboard of open jobs, SLAs and renewals
- Customer, site and production machines register
- Contracts, quotations and GST invoicing
- Reports by technician, customer and job type
Mobile app for the field
Android and iOS app for your team, with offline mode.
- Today's jobs with navigation and GPS check-in
- Erection & commissioning checklists, readings and photos
- Parts used, customer e-signature and feedback
- Works offline — syncs automatically
How we build it
Field Service Management Software
Custom FSM software and technician apps for service, AMC, installation and maintenance businesses.
Learn moreManufacturing Software Development
Production planning, shop-floor tracking, inventory and quality software for factories.
Learn moreCustom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Industrial Machinery software — FAQs
Can customers send videos of machine problems?
Yes. Customers attach photos, videos and error codes when raising a ticket so engineers can diagnose remotely first.
How much does industrial machinery software cost?
It depends on the modules, apps and integrations you need. After a free consultation we give you a fixed, itemised quote — and you own the software, with no per-user licence fees for what we build.
Can you connect machines or PLCs to the software?
Where machines expose data (Modbus, OPC-UA, MQTT or exports), we can capture running hours, counts and alarms to trigger maintenance automatically.
Can customers raise breakdown calls themselves?
Yes, through a customer portal, mobile app or WhatsApp — scanning the QR code on the machine pre-fills the machine details.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
Manufacturing & Engineering SMEs
Production planning, job cards, inventory and quality for small factories.
Industrial Equipment
Process equipment, Utilities equipment, Test rigs and more.
Industrial Automation
Control panels, PLCs & HMIs, VFDs & drives and more.
Robotics
Industrial robots, Cobots, Robotic welding cells and more.
Pumps & Motors
Centrifugal pumps, Submersible pumps, Electric motors and more.
Compressors
Screw compressors, Reciprocating compressors, Air dryers and more.
Get custom software for your Industrial Machinery business
Tell us how your team works today. We'll suggest the right modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software