Home Appliance Repair Field Service Management Software & Technician App
Custom software for appliance repair centres and authorised service partners — manage doorstep repairs, installation & demo and more from one web app, with a mobile app for your team in the field.
Software that understands Home Appliance Repair
Appliance repair centres and authorised service partners have a workflow generic software doesn't understand. We design every screen, checklist and report around the equipment you handle and the jobs you do — then build it as a secure web app for your office and a mobile app for your team.
Jobs we help you manage
- Doorstep repairs
- Installation & demo
- Warranty service
- Extended warranty AMC
Equipment & assets tracked
- Washing machines
- Refrigerators
- Microwaves & ovens
- TVs
- Water heaters & chimneys
Also included
- Smart Area-Based Dispatch
- Ratings & Repeat Bookings
- Job scheduling & dispatch
- Quotes, GST invoices & payments
- Dashboards & MIS reports
Problems we solve for Home Appliance Repair
Sound familiar? These are the issues we hear most from appliance repair centres and authorised service partners.
Brand portal juggling
Calls from multiple brand portals are re-entered by hand.
Part pending delays
Jobs stall waiting for parts with no visibility.
Warranty claim rejections
Missing photos and serials get claims rejected.
Home Appliance Repair software modules
Industry-specific features plus the proven core every service business needs — pick what you need.
Multi-Brand Call Intake
Bring calls from brand portals, phone and WhatsApp into one queue.
Part-Pending Workflow
Track part orders, ETAs and auto-reschedule when parts arrive.
Warranty Claim Evidence
Serial number, invoice and defect photos captured to support claims.
Job Scheduling & Dispatch
Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.
Technician Mobile App
Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.
AMC & Contract Management
Contracts auto-create preventive visits and remind you before renewals are due.
WhatsApp Updates & Customer Portal
Customers book, track and receive service reports on WhatsApp or a self-service portal.
Inventory & Spare Parts
Warehouse and van stock, auto-deducted from jobs, with reorder alerts.
Quotes, Invoices & Payments
GST quotations and invoices from completed jobs, UPI payment links and outstanding tracking.
Web app for the office
For owners, coordinators and managers — accessible from any browser.
- Live dashboard of open jobs, SLAs and renewals
- Customer, site and washing machines register
- Contracts, quotations and GST invoicing
- Reports by technician, customer and job type
Mobile app for the field
Android and iOS app for your team, with offline mode.
- Today's jobs with navigation and GPS check-in
- Doorstep repairs checklists, readings and photos
- Parts used, customer e-signature and feedback
- Works offline — syncs automatically
How we build it
Field Service Management Software
Custom FSM software and technician apps for service, AMC, installation and maintenance businesses.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreCustom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreBusiness Process Automation
Eliminate manual work — approvals, reports, reminders and data entry on autopilot.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Home Appliance Repair software — FAQs
Can you handle calls from multiple brands we service?
Yes. Calls from each brand are tagged and tracked with brand-specific rules, warranty terms and reports.
How much does home appliance repair software cost?
It depends on the modules, apps and integrations you need. After a free consultation we give you a fixed, itemised quote — and you own the software, with no per-user licence fees for what we build.
Can customers book a service online or on WhatsApp?
Yes. We build booking pages, a customer app or a WhatsApp booking flow that creates jobs directly in your system with the right time slot and location.
Can technicians collect payment at the customer's home?
Yes. The technician app generates the invoice on the spot and shares a UPI / payment link, and payment status updates automatically.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
HVAC / Air Conditioning
Split & window ACs, VRV / VRF systems, Chillers & AHUs and more.
Plumbing
Pipelines & fittings, Water heaters & geysers, Pumps & pressure systems and more.
Electrical Services
Wiring & DBs, Panels & switchgear, Earthing systems and more.
Carpentry
Modular kitchens & wardrobes, Doors & windows, Furniture and more.
Painting Services
Interior walls, Exterior facades, Waterproofing and more.
Pest Control
Homes & apartments, Restaurants & kitchens, Warehouses and more.
Get custom software for your Home Appliance Repair business
Tell us how your team works today. We'll suggest the right modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software