Web App & Mobile App for CCTV and Security Solution Providers
Manage enquiries, site surveys, quotations, installations, AMC contracts and service complaints in one system — with a mobile app for your technicians in the field.
Problems we solve for CCTV & Security Solution Providers
Sound familiar? These are the issues we hear most often from businesses in your industry.
AMC renewals slip through
Contracts tracked in Excel mean missed renewals and lost recurring revenue.
No view of technicians
You don't know which technician is at which site, or how long jobs actually take.
Device history is lost
Which DVR, NVR or camera was installed where — and is it still under warranty?
Complaints on WhatsApp
Service requests come in on calls and chats and get forgotten without a ticket.
Software modules for CCTV & Security Solution Providers
Pick the modules you need. Everything is built around your workflow and connected in one system.
Lead, Site Survey & Quotation
Capture enquiries, schedule site surveys, record camera points and generate branded quotations with product BOM in minutes.
Installation Project Tracking
Track each installation from material issue to commissioning, with checklists, photos and customer handover sign-off.
AMC & Warranty Management
Store AMC contracts, schedule preventive visits automatically and get renewal alerts 30/15/7 days before expiry.
Service Ticket & Complaint Desk
Customers raise complaints by WhatsApp, portal or call; tickets are assigned to technicians with SLA tracking.
Site Device Register
Every camera, DVR/NVR, HDD, switch and access-control device logged per site with serial numbers and warranty dates.
Inventory & Spare Parts
Stock of cameras, cables and accessories across warehouse and technician vans, auto-deducted from jobs.
Web application for CCTV & Security
A secure, cloud-based web app for owners, office staff and managers — accessible from any browser.
- Owner dashboard: open tickets, AMC revenue, technician productivity
- Quotation & invoice generation with GST
- Customer portal to raise complaints and download invoices
- Reports: renewals due, SLA breaches, site-wise service history
Mobile app for CCTV & Security
Android and iOS apps for your field team, customers or partners — with offline support where it matters.
- Today's jobs with navigation to site
- GPS check-in / check-out at customer site
- Before/after photos, checklists and customer e-signature
- Spare-part usage and offline mode for basements and remote sites
How we help CCTV & Security Solution Providers
Custom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreWeb Application Development
Fast, secure PHP / Laravel and React web applications, portals and dashboards.
Learn moreBusiness Process Automation
Eliminate manual work — approvals, reports, reminders and data entry on autopilot.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Frequently asked questions
Is there ready software for CCTV installers, or do I need custom software?
Generic service-management tools exist, but most CCTV and security businesses find they don't fit — especially site device registers, AMC visit schedules and project-style installations. We build software around your exact workflow, and you own it with no per-technician licence fees.
Can my technicians use the app without internet?
Yes. The technician app works offline in basements, lifts and remote sites and syncs job updates, photos and signatures when the phone is back online.
Can customers raise service complaints on WhatsApp?
Yes. Using the WhatsApp Business API, complaints can be converted into tickets and customers can get status updates on WhatsApp (WhatsApp's messaging charges are paid by you).
Can you integrate with our NVR / VMS or access-control systems?
Where the device or platform offers an API (e.g. health status, online/offline alerts), we can integrate it to raise tickets automatically when a camera or recorder goes offline.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
Security Systems
CCTV & NVRs, Alarm panels, Access control and more.
Access Control
Biometric readers, RFID card systems, Boom barriers and more.
Fire Alarm Systems
Addressable panels, Conventional panels, Smoke & heat detectors and more.
Fire Extinguishers
CO2 extinguishers, ABC dry powder, Foam & water type and more.
Fire Safety Equipment
Hydrant systems, Sprinklers, Fire pumps and more.
Security Guard Services
Residential societies, Corporate offices, Factories & warehouses and more.
Let's build the right software for your CCTV & Security business
Share how your business runs today. We'll suggest the modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software