Mall Management Field Service Management Software & Technician App
Custom software for mall operators and mall facility teams — manage facility operations, tenant services and more from one web app, with a mobile app for your team in the field.
Software that understands Mall Management
Mall operators and mall facility teams have a workflow generic software doesn't understand. We design every screen, checklist and report around the equipment you handle and the jobs you do — then build it as a secure web app for your office and a mobile app for your team.
Jobs we help you manage
- Facility operations
- Tenant services
- Housekeeping
- Security & parking
Equipment & assets tracked
- Common areas
- HVAC & escalators
- Parking
- Food courts
- Tenant units
Also included
- Multi-Site Asset Register
- Staff, Shift & Vendor Management
- Job scheduling & dispatch
- Quotes, GST invoices & payments
- Dashboards & MIS reports
Problems we solve for Mall Management
Sound familiar? These are the issues we hear most from mall operators and mall facility teams.
Tenant service requests
Fit-out, maintenance and access requests from many tenants.
Housekeeping quality
Washroom and floor cleanliness is hard to verify.
CAM billing
Common area maintenance charges are calculated manually.
Mall Management software modules
Industry-specific features plus the proven core every service business needs — pick what you need.
Tenant Service Portal
Tenants raise requests, permits and fit-out approvals online.
QR Washroom & Area Checks
Housekeeping scans QR codes and logs checklists with photos.
CAM & Utility Billing
Area-based CAM and metered utility billing per tenant.
Job Scheduling & Dispatch
Create jobs from calls, WhatsApp or the portal and assign them by skill, area and availability.
Technician Mobile App
Job details, GPS check-in, checklists, photos, parts used and customer e-signature — offline too.
AMC & Contract Management
Contracts auto-create preventive visits and remind you before renewals are due.
WhatsApp Updates & Customer Portal
Customers book, track and receive service reports on WhatsApp or a self-service portal.
Inventory & Spare Parts
Warehouse and van stock, auto-deducted from jobs, with reorder alerts.
Quotes, Invoices & Payments
GST quotations and invoices from completed jobs, UPI payment links and outstanding tracking.
Web app for the office
For owners, coordinators and managers — accessible from any browser.
- Live dashboard of open jobs, SLAs and renewals
- Customer, site and common areas register
- Contracts, quotations and GST invoicing
- Reports by technician, customer and job type
Mobile app for the field
Android and iOS app for your team, with offline mode.
- Today's jobs with navigation and GPS check-in
- Facility operations checklists, readings and photos
- Parts used, customer e-signature and feedback
- Works offline — syncs automatically
How we build it
Field Service Management Software
Custom FSM software and technician apps for service, AMC, installation and maintenance businesses.
Learn moreCustom Software Development
Software built around the way your business actually works — not the other way round.
Learn moreMobile App Development
Native and cross-platform iOS & Android apps for customers, staff and field teams.
Learn moreSaaS Product Development
Turn your idea into a subscription software product — from MVP to scale.
Learn moreFrom first call to go-live
Discover
Free consultation to understand your process, goals and budget.
Plan & Design
Scope document, fixed quote, wireframes and clickable prototype.
Build
Agile sprints with a demo every two weeks — you see progress early.
Launch
Testing, data migration, training and go-live support.
Support & Grow
Warranty, monthly support plans and new features as you grow.
Mall Management software — FAQs
Can tenants request work permits online?
Yes. Tenants submit fit-out, hot-work and access permits online with approval workflows.
How much does mall management software cost?
It depends on the modules, apps and integrations you need. After a free consultation we give you a fixed, itemised quote — and you own the software, with no per-user licence fees for what we build.
Can occupants raise requests by scanning a QR code?
Yes. QR codes on rooms and assets let anyone raise a request in seconds; it's routed to the right team with SLA tracking.
Does it support multiple properties and clients?
Yes. Facility companies can manage many sites and clients from one console with client-wise reports.
Integrations depend on the third-party provider offering an API, SDK or data export, and are confirmed during scoping. Any third-party licences, API or usage fees, subscriptions (e.g. WhatsApp Business API, SMS, maps, cloud hosting) and hardware are billed by the provider and borne by the client.
Related industries we serve
Apartments & Housing Societies
Maintenance billing, visitors, complaints and notices for residential communities.
Real Estate Developers & Brokers
Lead CRM, inventory, bookings and payment schedules for builders and brokers.
Facility Management
Housekeeping, Technical maintenance, Security and more.
Property Management
Residential rentals, Commercial offices, Retail units and more.
Commercial Building Maintenance
HVAC plants, Lifts, DG sets & electrical and more.
Apartment Maintenance
Lifts, Water pumps & tanks, DG & electrical and more.
Get custom software for your Mall Management business
Tell us how your team works today. We'll suggest the right modules, show a prototype and give you a fixed quote.
- Free consultation
- Prototype before you commit
- Fixed, itemised quote
- You own the software